Quick Fix for Password Problems
We have received a few notes from Publishers about problems with the "Change Password" function. Currently, when a user changes their password from within the "My Account" tab, the system gets crazy and forgets both passwords (the old one and the new one). However, the "Forgot Password" function works without a hitch.
So here's the workaround we're giving Publisher for the time being. If you'd like to change your password, log out of Shopzilla Publisher and return to the login page. Hit "Forgot Your Password?" and enter your proper email address. This will trigger our system to send you a temporary password via email. When you log in to Shopzilla Publisher with this temp password, you will be prompted to choose a new password. HERE is where you'll enter the new password of your choosing.
We know it's a bit of a pain, but at least we found a simple workaround for now. But never fear, the "Change Password" issue should be resolved soon.
Happy Linking!

